Guest Blog Post by Paul Rajkowski Millions of words have been written in books, journals, internet comments and everywhere – all ideas and suggestions aimed at the mediators to improve their performance. There has been some good insight into improving Continue reading The Invisible Mediator – Participant Self-Determination in Mediation
Conflict as a Natural Resource When we train mediators at CAOS Conflict Management we do an exercise called 4-word-build where we look at the different perspectives attendees on the course have about the idea of ‘conflict’. Almost always the predominant Continue reading Using Conflict as a Natural Resource
Guest post by Alun Jones, Life Coach and Change Facilitator When I was asked to contribute a “guest blog” for CAOTICA immediately my mind was flooded with all sorts of thoughts about how to begin, what to include, how Continue reading Conflicted? Why not ask a question?
Guest Blog Post from Mark Adams – President of Achievement Edge, LLC While most of us know it is important to manage our thinking and our emotions when we are in a conflict it is quite another to actually do it, Continue reading Mindfulness and Conflict
Alan Sharland provided this webinar for ASTD.org – ASTD is the American Society for Training & Development – to support its Community of Practice for Workforce Development in creating steps towards a more engaged workforce. The webinar draws upon the thinking that underpins Continue reading Conflict Management Skills and Practices for a More Engaged Workforce
Is it true? Can you absolutely know that it’s true? I love these two questions, which are the first two of the 4 questions that make up ‘The Work’ – a process created by, or through, Byron Katie. So many Continue reading Is it true? Can you absolutely know that it’s true?
I am very grateful to my good friend Adam Shaw for the opportunity to integrate his videos of tips about important things to consider when someone close to us is dying. Adam has years of experience of working as a Continue reading Resolving Personal Conflict with Someone who is Dying
The Conflict Between Right and Wrong The perfect way is without difficulty Save that it avoids picking and choosing. Only when you stop liking and disliking Will all be clearly understood. A split hair’s difference, And Heaven and Earth are Continue reading “The Conflict between Right and Wrong is the Sickness of the Mind”
As a fairly busy user of social media I often come across ‘How to’ articles and ‘Top Tips’ articles about ways of responding to, or communicating about a conflict. However their effectiveness as tips for resolving disputes is, in my Continue reading Social Media Tips for Resolving Disputes – Do they work?
One of the most powerful aspects of mediation in terms of its capacity to support the resolution of conflict is that it adopts a ‘no-blame’ approach to the situation in dispute and those involved. This is one of the significant Continue reading Underlying Philosophies of Mediation 4 – No-blame Approach
One of the more commonly recognised Philosophies of Mediation is that of impartiality, however it is not always clear in literature what the term actually means and how it manifests within the process and experience of having mediation. Impartiality within Continue reading Underlying Philosophies of Mediation 3 – Impartiality
Supporting empowerment is a continuous aim of effective conflict resolution and so forms one of the 6 Underlying Philosophies of Mediation. If a conflict has an imposed ‘solution’ it is unlikely to be sustainable as those directed by the imposed Continue reading Underlying Philosophies of Mediation: Philosophy 2 – Supporting Empowerment
Within this post on University Complaints Mediation: What do we mean by ‘complaints mediation’? Reinventing the mediation wheel Increasing take up of complaints mediation in universities The benefits of complaints mediation within a university The Office of the Continue reading University Complaints Mediation – Reinventing the Wheel? The OIA Pathway 3 document
You may struggle to think of a resolved conflict in your life. It is often the case that we resolve our conflicts so effectively we hardly notice that we have done so. Hopefully, if you can think of a resolved Continue reading Effective responses to Conflict – Creating The ‘3-Cheers For Conflict’ -Learning, Connection and Insight