Conflict as a Natural Resource When we train mediators at CAOS Conflict Management we do an exercise called 4-word-build where we look at the different perspectives attendees on the course have about the idea of ‘conflict’. Almost always the predominant Continue reading Using Conflict as a Natural Resource
Alan Sharland provided this webinar for ASTD.org – ASTD is the American Society for Training & Development – to support its Community of Practice for Workforce Development in creating steps towards a more engaged workforce. The webinar draws upon the thinking that underpins Continue reading Conflict Management Skills and Practices for a More Engaged Workforce
Guest post by Marina Sala, Director of Choice Conflict Resolution Conflict offers an opportunity to learn, grow and ultimately choose which of the two wolves we wish to feed. It also enables us to understand how our thinking shapes Continue reading Conflict and its Resolution from a Shamanic Perspective
Is it true? Can you absolutely know that it’s true? I love these two questions, which are the first two of the 4 questions that make up ‘The Work’ – a process created by, or through, Byron Katie. So many Continue reading Is it true? Can you absolutely know that it’s true?
I am very grateful to my good friend Adam Shaw for the opportunity to integrate his videos of tips about important things to consider when someone close to us is dying. Adam has years of experience of working as a Continue reading Resolving Personal Conflict with Someone who is Dying
As a fairly busy user of social media I often come across ‘How to’ articles and ‘Top Tips’ articles about ways of responding to, or communicating about a conflict. However their effectiveness as tips for resolving disputes is, in my Continue reading Social Media Tips for Resolving Disputes – Do they work?
What are the ‘Underlying Philosophies of Mediation?’ How does mediation differ from the other ADR (alternative dispute resolution) processes we often hear about? This article introduces a set of posts designed to establish a framework of underlying philosophies of mediation Continue reading The Underlying Philosophies of Mediation
You may struggle to think of a resolved conflict in your life. It is often the case that we resolve our conflicts so effectively we hardly notice that we have done so. Hopefully, if you can think of a resolved Continue reading Effective responses to Conflict – Creating The ‘3-Cheers For Conflict’ -Learning, Connection and Insight
In this post and the previous one, Ineffective Responses to Conflict: Part 1.The Competitive Approach, I describe the two common ways in which we all respond to conflict at different times in such a way that it will never be resolved, simply Continue reading Ineffective Responses to Conflict: Part 2. Treating Conflict as a Problem to be Avoided
In this post and the next one, Ineffective Responses to Conflict: Part 2. Treating Conflict as a Problem to be Avoided, I will describe the two common ways in which we all respond to conflict at different times in such a Continue reading Ineffective Responses to Conflict: Part 1. The Competitive Approach