I hear many people in the mediation world talk about, or write about, wanting to make mediation a profession and I’ve always felt uncomfortable with this notion. The main explanation for this drive seems to be the idea that it gives Continue reading Why Trying to Make Mediation a Profession is Contrary to its Purpose
Perhaps you can help me? I’ve been a mediator for 20 years, working in a wide range of areas of dispute, including neighbour disputes, workplace disputes, NHS complaints, student complaints, group disputes, special educational needs disputes. I’ve been a Continue reading The Civil Mediation Council – Who? Why? What?
Please note, in this article I often use the term ‘family mediation uk’ rather than just ‘family mediation’ to emphasise I am only aware of and talking about its practice in the UK rather than elsewhere. As a mediator Continue reading Family Mediation UK Is In A Mess
For some people who come to mediation for the first time, either as a client or as someone wanting to train in mediation skills there can be a sense of surprise when they find out that Mediators don’t give advice, Continue reading Why Mediators Don’t Give Advice, Suggestions or Opinions
Conflict as a Natural Resource When we train mediators at CAOS Conflict Management we do an exercise called 4-word-build where we look at the different perspectives attendees on the course have about the idea of ‘conflict’. Almost always the predominant Continue reading Using Conflict as a Natural Resource
The last in this series on the Underlying Philosophies of Mediation is one of the most challenging aspects of the process and in many ways the one least adhered to: the expectation that we have an adult-adult not parent-child relationship Continue reading Underlying Philosophies of Mediation: Philosophy 6 – Adult-Adult not Parent-Child
Alan Sharland provided this webinar for ASTD.org – ASTD is the American Society for Training & Development – to support its Community of Practice for Workforce Development in creating steps towards a more engaged workforce. The webinar draws upon the thinking that underpins Continue reading Conflict Management Skills and Practices for a More Engaged Workforce
Is it true? Can you absolutely know that it’s true? I love these two questions, which are the first two of the 4 questions that make up ‘The Work’ – a process created by, or through, Byron Katie. So many Continue reading Is it true? Can you absolutely know that it’s true?
When we train mediators and conflict coaches one of the exercises we sometimes do is ask people to brainstorm why confidentiality on the part of the mediator is important to the mediation process. Some of the words or phrases that Continue reading Underlying Philosophies of Mediation 5 – Confidentiality
I am very grateful to my good friend Adam Shaw for the opportunity to integrate his videos of tips about important things to consider when someone close to us is dying. Adam has years of experience of working as a Continue reading Resolving Personal Conflict with Someone who is Dying
The Conflict Between Right and Wrong The perfect way is without difficulty Save that it avoids picking and choosing. Only when you stop liking and disliking Will all be clearly understood. A split hair’s difference, And Heaven and Earth are Continue reading “The Conflict between Right and Wrong is the Sickness of the Mind”
As a fairly busy user of social media I often come across ‘How to’ articles and ‘Top Tips’ articles about ways of responding to, or communicating about a conflict. However their effectiveness as tips for resolving disputes is, in my Continue reading Social Media Tips for Resolving Disputes – Do they work?
One of the most powerful aspects of mediation in terms of its capacity to support the resolution of conflict is that it adopts a ‘no-blame’ approach to the situation in dispute and those involved. This is one of the significant Continue reading Underlying Philosophies of Mediation 4 – No-blame Approach
One of the more commonly recognised Philosophies of Mediation is that of impartiality, however it is not always clear in literature what the term actually means and how it manifests within the process and experience of having mediation. Impartiality within Continue reading Underlying Philosophies of Mediation 3 – Impartiality
Supporting empowerment is a continuous aim of effective conflict resolution and so forms one of the 6 Underlying Philosophies of Mediation. If a conflict has an imposed ‘solution’ it is unlikely to be sustainable as those directed by the imposed Continue reading Underlying Philosophies of Mediation: Philosophy 2 – Supporting Empowerment