CAOTICA – The Official Blog of CAOS Conflict Management
Promoting Mindful Communication, Growth Through Conflict
Hi there, thanks for visiting CAOTICA
This website and blog brings you news and views about the world of mediation, conflict coaching and conflict management as seen through the eyes of Alan Sharland, Director of CAOS Conflict Management, based in London, UK.
Alan has worked in the field of mediation for over 18 years and has developed the CAOS model of Conflict Coaching based on the practises and principles of mediation, and the insights gained from its role as a process for supporting effective communication and creative thinking towards the resolution of conflict.
Alan provides mediation, conflict coaching and training in these skills and processes as well as conflict management training and consultancy for a wide range of organisations including Universities, Local Authorities, businesses, community groups and individuals. Alan has another website that may be of interest to you called Communication and Conflict.
There is an exploratory aspect to CAOTICA through the blog posts where Alan gives his views and insights into a range of different areas relating to communication and conflict management.
There is also an informative and educational aspect to the site through details of the CAOS approach to mediation, conflict coaching and conflict management. These fall under the following main headings:
- Underlying Philosophies
- Principles of Effective Communication and Conflict Resolution
- Communication Skills
- Ineffective and Effective ways of responding to conflict (The ‘3 Cheers for Conflict‘)
There is also frequent discussion of phenomena of relevance to the above themes including:
- Rescuer Syndrome
- No-blame Approach
- The fantasy of ‘body language’
If you have any questions you wish to address to Alan, please contact him via the Contact page.
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